Refund policy

Thank you for shopping at Pash&Co. We value your customer satisfaction and strive to deliver high quality products. Below are our refund policies for your referral.


1- No general refunds are made:

In general, we do not accept refunds for products purchased on our website, unless certain exceptional conditions are met. We understand that every purchase is unique, so we recommend that you carefully review the product description, images and measurements before placing your order.


2- Defective or damaged products:

If you have received a defective or damaged product, please contact our customer service within 15 days of receipt of the order. We will proceed to examine the problem and, if the defect or damage is confirmed, we will offer a replacement or a full refund. We will ask you to send us pictures of the defective or damaged product to help us process your request more efficiently.


3- Exceptions to our refund policy:

On exceptional occasions, and at our discretion, we may consider individual cases that do not conform to our refund policies. These cases could include special circumstances of mutual agreement between the customer and our customer support team.


4- Reimbursement procedure:

If a refund is approved, it will be processed within 15 working days through the same payment method used in the original purchase.


Please note that this refund policy is valid only for purchases made on our website.


For purchases in physical stores or through other sales channels, different refund policies may apply.


If you have any questions or concerns about our refund policy, please feel free to contact our customer support team. We will be happy to help.


Thank you for choosing Pash&Co. We appreciate your confidence and hope you enjoy your shopping with us.